Kyocera special until 28 February 2027. Copiers and printers at a special price.See the machinesGet a price
News

News and guides

From the service desk: what is new at DSA, and plain guides to the machines we look after.

A technician working on an office copier on site

News from Document Services Australia, and plain guides to the office copiers and printers we look after: what their codes mean, what wears out, and how to get the most from them.

Latest

Copier lease against a managed print agreement: which one are you being sold?

Who owns the machine, where the pages are billed, what happens at the end, and which one suits a Brisbane office. 30 October 2026

What happens at the end of a copier lease

The three endings, the rollover clause, the notice window, early payout, and what to do about it now. 30 October 2026

Clearance sale: refurbished, renewed and ex demo copiers from Kyocera, HP, Ricoh and Toshiba

Our shed is full. Refurbished, renewed and ex demo A3 colour copiers on clearance pricing across South East Queensland, delivered, installed and set up. 29 October 2026

How much does an A3 copier cost in Brisbane? Buy, rent and lease figures for 2026

The ranges we see outright and monthly, what the copy charges add over the term, and how to judge the quote you have been given. 29 October 2026

Copier quote checklist: what to compare before you sign

The 25 lines to check on any copier quote: the machine, the money, the agreement, the service and the real total over the term. 29 October 2026

Kyocera printers and copiers on special until 28 February 2027

A special price on Kyocera machines, their genuine toner and our Kyocera accessories, and how we repair and service Kyocera printers and copiers. 24 October 2026

Local numbers in Sydney, Melbourne and Perth, and a page for every brand in every city

Local numbers in three more cities, and a repair page for every brand we service in every city we cover. 14 October 2026

Fuji Xerox is now Fujifilm: what it means for servicing your copier

The badge changed in 2021. What it means for the DocuCentre, ApeosPort and Apeos machines still in Australian offices. 14 October 2026

How to read your copier error code before you call, brand by brand

Every copier brand writes its fault codes differently. How to read yours, and what to write down before you ring. 14 October 2026

Lease, rent or buy an office photocopier: an honest guide

Three ways to pay for the same copier, what each one means at the end of the term, and what to check before you sign. 14 October 2026

Why the same copier fault keeps coming back, and how to stop it

The repeat jam, the streak that returns, the code that clears and comes back. What is usually behind them. 14 October 2026

Been quoted on a copier somewhere else? Send us the quote, or just the monthly figure and what it includes, and we will tell you in plain words whether it is a good deal, what we would do it for, and whether a different machine would suit you better. One business day, no charge. Check my quote Call 1300 922 260

Looking for help with a machine?

Every brand we service has its own page, and each city we cover has a page for each brand: start at the brands we service, or read what the code on your panel means in our error code guides. To book a technician, book a repair or call 1300 922 260.

How we work

Independent, and on the tools

A service technician standing beside an office copier, eucalypts through the window behind
Every job booked, attended and answered for by one company.
A refurbished office copier standing checked and ready in the workshop
Every refurbished machine is checked and serviced in our own workshop first.
Someone at the service desk in a headset with a laptop open, a copier behind them
One number for service, toner, parts and meter readings.