Ricoh and Lanier machines share their engineering, and we service both, including machines that have come off a finance lease and need an independent service provider.
We service Ricoh and Lanier photocopiers, multifunction printers, laser printers and large format printers. Lanier machines are built on the same platforms as Ricoh, so the same parts and the same knowledge apply.
Plenty of Ricoh Aficio and MP machines are still doing good work in offices. If yours is one of them, it is usually worth repairing while parts remain available.
Ricoh service we provide
- On site breakdown repairs and fault diagnosis
- Scheduled maintenance and wear part replacement
- Print quality problems: streaks, marks and faded prints
- Paper feed and jam problems, including rollers and feed assemblies
- Scanning, network and driver setup
- Contract servicing with toner included
Common Ricoh work
Faint, grey or streaky output on the MP and MP C models.
Smudging, creasing and fuser errors on high volume machines.
Misfeeds from the trays, fixed with feed and separation rollers.
Media feed and cutter faults on Ricoh wide format printers.
Ricoh machines we service
- Aficio MP171
- Aficio MP1500
- Aficio MP1600
- Aficio MP2000
- Aficio MP2500
- Aficio MP C2500
- MP C2005
- MP C2025
- MP C2035
- MP C2550
- MP C3005
- MP C3035
- MP C3500
- MP C3550
- MP C4000
- SP C232
- SP C242
- SP C252
- IM series
Not on the list? We service all Ricoh models still supported with parts. Call 1300 922 260 with the model number.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Where we service Ricoh machines
DSA is an independent service provider. Ricoh is a trademark of its owner and is used here only to describe the machines we service.
What a service call looks like
