We repair and maintain Xerox VersaLink, AltaLink and Phaser machines, and the older Xerox branded fleet still working in many offices.
We service Xerox mono and colour photocopiers, multifunction printers and laser printers, from Phaser desktop printers to WorkCentre, VersaLink and AltaLink multifunctions.
Xerox machines use drum cartridges and fusers that are replaced by page count, so a lot of what looks like a fault is a life part that has reached the end of its run.
Xerox service we provide
- On site breakdown repairs and fault diagnosis
- Scheduled maintenance and wear part replacement
- Print quality problems: streaks, marks and faded prints
- Paper feed and jam problems, including rollers and feed assemblies
- Scanning, network and driver setup
- Contract servicing with toner included
Common Xerox work
Repeating marks and faded areas on the page, usually a drum at the end of its life.
Toner that rubs off or pages that crease.
Patchy colour and faint areas on the colour models.
Scan to email and SMB scanning that stop after IT changes.
Xerox machines we service
- VersaLink
- AltaLink
- WorkCentre
- Phaser
- ColorQube
- CopyCentre
- DocuColor
- Document Centre
Not on the list? We service all Xerox models still supported with parts. Call 1300 922 260 with the model number.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Where we service Xerox machines
DSA is an independent service provider. Xerox is a trademark of its owner and is used here only to describe the machines we service.
What a service call looks like
