Brother machines are everywhere in small offices, and most faults we see are feed rollers, drums and fusers that are worth replacing rather than binning the printer.
Brother machines are common in smaller offices, practices and home businesses. Most of what we see on them is feed and fuser work, and parts are readily available, which is what keeps repairs on these machines worth doing.
We repair Brother mono and colour laser printers, laser multifunctions, business inkjets and all in one printers, across every region we cover.
Brother service we provide
- On site breakdown repairs and fault diagnosis
- Scheduled maintenance and wear part replacement
- Print quality problems: streaks, marks and faded prints
- Paper feed and jam problems, including rollers and feed assemblies
- Scanning, network and driver setup
- Contract servicing with toner included
Common Brother work
Many Brother lasers use a drum unit separate from the toner. Repeating marks or a drum warning usually mean the drum, not the toner.
Worn pickup rollers and separation pads cause the no feed and double feed calls we see most.
Smudged or creased output on the busier laser models.
Brother printers that drop off wifi after a router change, fixed in settings rather than parts.
Brother machines we service
- HL series lasers
- HL colour lasers
- MFC laser multifunctions
- DCP multifunctions
- MFC business inkjets
- INKvestment series
Not on the list? We service all Brother models still supported with parts. Call 1300 922 260 with the model number.
We generally stop repairing Brother printers over ten years old, because parts and software support run out. If yours is older than that, call us and we will help over the phone where we can.
Brother repairs by city
Brisbane has its own page, with the Brother machines we repair on site across the city and the codes we are called to: Brother repairs in Brisbane.
Sydney and Melbourne have their own Brother pages and local numbers: Brother repairs in Sydney and Brother repairs in Melbourne.
Each city we service has its own Brother page too, written for that city from our own records:
Code on the panel? Brother error codes explained.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Where we service Brother machines
DSA is an independent service provider. Brother is a trademark of its owner and is used here only to describe the machines we service.
What a service call looks like
