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Independent since 2013 · Brisbane · Gold Coast · Sunshine Coast · Australia wide

Managed print services

Your copiers and printers looked after under one agreement: servicing and repairs, toner included, meter readings collected from the machines, and one monthly invoice from the pages you actually print.

Service agreementEvery major brand
Servicing and repairsOne number, any brand
Toner includedOrdered from the portal
Meter readings collectedMost machines report on their own
One monthly invoiceFrom your actual pages
What it covers

Less to think about, fewer surprises.

Everything a printer fleet needs, handled by the company that services it.

Service for the whole fleet

Repairs and servicing for every machine on the agreement, whatever the brand, booked on the same number.

Toner without the ordering

Scan the sticker on the machine and order in the customer portal. The toner is included on your agreement; you pay the freight.

Billing from real readings

Readings come from the machines each month, so you pay for the pages you print, not an estimate.

How it starts

Reviewed, set up and looked after.

It starts with what you have now and what you pay for it.

ReviewWe look at your machines, your page counts and your current agreement.
Set upAgreements, machine stickers for the portal, and readings coming in.
Looked afterService, toner and billing from then on, with one number to call.
A technician's hands lowering a toner unit into the open front of an office copier
Serviced by trained technicians

What is included

  • Servicing and repairs for every machine on the agreement
  • Toner included, ordered from the customer portal
  • Meter readings collected from the machines each month
  • One monthly invoice from your actual page counts
  • A sticker on each machine that opens the portal with its number filled in
  • New or refurbished machines when one needs replacing

Managed print services, Brisbane

Managed print across Brisbane, from the CBD and inner suburbs out to Ipswich, Logan, the Redlands and Moreton Bay. Brisbane is where our service desk sits, so it is where most of our agreements run.

Brisbane office: (07) 3073 5257 · Brisbane service

Managed print services, Gold Coast

Managed print from Coolangatta to Coomera and out to the hinterland, with servicing, toner and readings handled the same way as in Brisbane.

Gold Coast office: 1300 922 260 · Gold Coast service

Managed print services, Sunshine Coast

Managed print from Caloundra to Noosa and west to the hinterland towns, with servicing, toner and readings handled the same way as in Brisbane.

Sunshine Coast office: (07) 5327 3465 · Sunshine Coast service

Managed print in Sydney and Melbourne

Service agreements with toner included run in Sydney and Melbourne too, on the local numbers: photocopier servicing in Sydney and photocopier servicing in Melbourne, and the machines we supply there, copiers for sale in Sydney and copiers for sale in Melbourne.

What managed print costs a month in Brisbane

Managed print is one monthly figure for the machine, the servicing, the toner and the pages, so the honest way to price it is all in. Four examples from what we have quoted in Brisbane this year:

  • Toshiba e-STUDIO 2010AC, refurbished, printing 2,000 black and 800 colour pages a month: about $170 to $190 a month plus GST all in (the machine on a 36 month rental, toner, parts, labour and travel, and the pages).
  • HP Color LaserJet Managed MFP E78625, ex demo, refurbished or brand new, printing 3,000 black and 1,200 colour pages a month: about $220 to $240 a month plus GST all in (the machine on a 36 month rental, toner, parts, labour and travel, and the pages).
  • Ricoh IM C3500, refurbished, printing 5,000 black and 2,000 colour pages a month: about $280 to $290 a month plus GST all in (the machine on a 36 month rental, toner, parts, labour and travel, and the pages).
  • Toshiba e-STUDIO 3525AC, brand new, printing 5,000 black and 2,000 colour pages a month: about $440 a month plus GST all in (the machine on a 36 month rental, toner, parts, labour and travel, and the pages).

The figure moves with the machine, the term and above all your pages, which is why we ask for a month of meter readings before we quote. Copier prices by model has the monthly figure and an all in example for each of the twenty machines we quote most, and if you already have a managed print quote from someone else, we will put ours beside it in writing.

Been quoted on managed print somewhere else? Send us the quote, or just the monthly figure and what it includes, and we will tell you in plain words whether it is a good deal, what we would do it for, and whether a different machine would suit you better. No charge, no pressure, one business day. Check my quote Call 1300 922 260

Common questions

What is managed print?

One agreement that looks after your copiers and printers: servicing and repairs, toner, and billing from the pages you print, instead of paying for each call out and each cartridge separately.

Can you manage machines you did not supply?

Yes. We service every major brand, so the machines you already have can go on the agreement if they are in good order. We check each one first.

How are meter readings collected?

Most machines email their readings to us on their own each month. For the rest we send a reminder, and you can send a reading from the customer portal by scanning the sticker on the machine.

Is toner included?

On a service agreement, yes. Order from the customer portal and it is sent to the address on file for that machine.

Do you offer photocopier service agreements in Brisbane?

Yes. A service agreement is the heart of managed print: servicing and repairs, toner included, and billing from the readings the machines send. Brisbane is where our service desk sits, so it is where most of our agreements run. See also photocopier servicing in Brisbane.

Can you look at what we pay now?

Yes. Send us your current agreement or a recent invoice and your page counts, and we will show you what the same fleet would cost with us.

Managed print

One fleet, one number, one bill

Someone walking past a copier in a bright open plan office
Every machine on one agreement, whichever brand and whichever site it sits at.
Someone at the service desk in a headset with a laptop open, a copier behind them
Toner arrives before it runs out, because the readings come to us automatically.
Drums, rollers, gears and a waste toner bottle laid out in order on a bench
Parts and labour are in the agreement, so a fault is a phone call and not a quote.