Toshiba e-STUDIO Copier & Printer Repairs, Service & Sales

Toshiba e-STUDIO copiers make up most of the fleet we look after on contract, so this is the brand our technicians see every day. We carry the common parts for the popular models in Brisbane and source the rest quickly.

We supply and service Toshiba mono and colour photocopiers and multifunction printers, from the compact A4 e-STUDIO models on a reception desk to the A3 workhorses running a whole floor.

Because Toshiba makes up most of the fleet we look after on contract, our technicians know these machines inside out, and we also sell new Toshiba equipment with a service agreement to match.

Toshiba service we provide

• On site breakdown repairs and fault diagnosis
• Scheduled maintenance and wear part replacement
• Print quality problems: streaks, marks and faded prints
• Paper feed and jam problems, including rollers and feed assemblies
• Scanning, network and driver setup
• Contract servicing with toner included
• New Toshiba machines, delivered and installed

Common Toshiba work

Toshiba machines we service

• e-STUDIO 2010AC
• e-STUDIO 2020AC
• e-STUDIO 2021AC
• e-STUDIO 2515AC
• e-STUDIO 2525AC
• e-STUDIO 3015AC
• e-STUDIO 3025AC
• e-STUDIO 3515AC
• e-STUDIO 3525AC
• e-STUDIO 4515AC
• e-STUDIO 5015AC
• e-STUDIO 2505AC
• e-STUDIO 3505AC
• e-STUDIO 4505AC
• e-STUDIO 339AC
• e-STUDIO 400AC

Not on the list? We service all Toshiba models still supported with parts. Call 1300 922 260 with the model number.

How Toshiba e-STUDIO servicing works anywhere

Every Toshiba service call goes through one service desk, wherever your office is. When you ring, give the model, the code shown in the corner of the screen and the counter. The code is read before the technician sets out, so the part it points to is known from the start. The work happens on site, at the machine, with the error history checked first.

Before any part is ordered, or work goes past the diagnosis, you are told what it is and what it involves, and nothing proceeds without your agreement. Colour AC and mono A e-STUDIO models, compact machines and older series all get the same repairs and service approach, on agreement or as a one off call, from desktop printers to commercial copiers serving a busy floor.

Choosing who services your Toshiba photocopier

Some questions separate people who know these machines from those who do not. Can they explain the difference between a C code, an E code and an F code, and why the fuser error count matters? Do they talk about the EPU, the IH coil, the PFP and the DSDF by name? Can they get parts for your generation? And will they tell you plainly when an e-STUDIO is not worth repairing?

Ask too whether they look after the whole machine, not only the print engine. An e-STUDIO in a busy office relies on its finisher, bridge unit, hole punch and document feeder as much as on its fuser. Scan to email, scan to folder and TopAccess settings are part of servicing as well, along with backing up the address book before any hard drive work.

Toshiba toner, waste boxes and maintenance parts

The DSA store lists genuine Toshiba toner cartridges and, where a range exists for the model, compatible ones, each matched to the e-STUDIO models it fits. Keep one sealed spare cartridge for each colour you use, and a spare waste toner box, since the machine stops once the box is full. With a finisher, a spare staple cartridge saves a stalled job.

Maintenance parts are different. The fuser belt and its pressure roller, the developer material in each unit, the EPU kits and the blade that cleans the transfer belt all wear with the page count, and the technician fits them because the work goes inside the covers and near the hot fuser. The Time for periodic maintenance message signals when they are due, and on a DSA service agreement they go in at their counts on a service visit.

Toshiba codes offices ask us about

Every Toshiba code family, and which ones a restart may clear, is in our Toshiba error code guide. A few that come up often:

Toshiba spare parts

Our Toshiba spare parts list sets out the parts by part number, with the models each one fits. Ask the service desk for any of them, on its own or fitted by a technician.

Toshiba repairs by city

Brisbane has its own page, with the Toshiba machines we repair on site across the city and the codes we are called to: Toshiba repairs in Brisbane.

Sydney and Melbourne have their own Toshiba pages and local numbers: Toshiba repairs in Sydney and Toshiba repairs in Melbourne.

Each city we service has its own Toshiba page too, written for that city from our own records:

• Gold Coast
• Sunshine Coast
• Sydney
• Melbourne
• Canberra
• Adelaide
• Perth

Code on the panel? Toshiba error codes explained.

Toshiba models

New Toshiba machines we supply

We sell new Toshiba machines as well as servicing them, supplied with installation, a service agreement and finance to suit. Every model is call for pricing.

See the full new range

How a service call works

1. Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
2. Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
3. Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
4. Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.

Where we service Toshiba machines

• Brisbane
• Gold Coast
• Sunshine Coast
• Toowoomba
• Gympie
• Northern NSW
• Sydney
• Melbourne
• Canberra
• Perth
• Adelaide

DSA is an independent service provider. Toshiba is a trademark of its owner and is used here only to describe the machines we service.