Toshiba, with Kyocera and HP, is a brand we lead with nationally, and in Sydney we service e-STUDIO machines of every generation: the current 2020AC and 2515AC colour ranges, the 2505AC before them, and the A series mono machines that run big page counts. Our local technician diagnoses the fault on site, and if a part is needed it is shipped to your office and fitted on the return visit. We also supply new e-STUDIO machines with a service agreement for Sydney offices.
The Toshiba machines we look after in Sydney
e-STUDIO 2515AC, e-STUDIO 3015AC, e-STUDIO 3515AC, e-STUDIO 4515AC and e-STUDIO 5015AC, and the faster e-STUDIO 5516AC, e-STUDIO 6516AC and e-STUDIO 7516AC.
e-STUDIO 2020AC, e-STUDIO 2021AC, e-STUDIO 2525AC, e-STUDIO 3025AC and e-STUDIO 3525AC.
e-STUDIO 2505AC, e-STUDIO 3005AC, e-STUDIO 3505AC, e-STUDIO 4505AC and e-STUDIO 5005AC.
e-STUDIO 2518A, e-STUDIO 3018A, e-STUDIO 3518A, e-STUDIO 4518A and e-STUDIO 5018A, and the high volume e-STUDIO 5518A, e-STUDIO 6518A, e-STUDIO 7518A and e-STUDIO 8518A.
e-STUDIO 2555C, e-STUDIO 3055C, e-STUDIO 3555C, e-STUDIO 4555C and e-STUDIO 5055C, the compact e-STUDIO 2010AC and e-STUDIO 2510AC, and the A4 e-STUDIO 400AC.
Before you book a Toshiba call
Three things that help the technician arrive with the right part:
- The full code from the corner of the panel, such as C449 or E712, not just Call Service. The letter and the digits point at different parts of the machine.
- Whether the fault shows on copies, prints or both. A mark on copies only usually means the RADF or the scanning glass, not the drum.
- The total counter, from the Counter button. It tells the technician which e-STUDIO maintenance parts are due.
Every Toshiba code family, and which ones clear with a restart
Booking a Toshiba repair in Sydney
A Sydney Toshiba job runs through the same service desk as the rest of the business. You tell us the model and the fault, we confirm the attendance charge, and our local technician diagnoses it on site. If a part is needed it is shipped to your office, and the technician returns to fit it.
Across Sydney
We attend Toshiba machines anywhere around Sydney, including:
- Parramatta
- Olympic Park
- Homebush
- Burwood
- Strathfield
- Leichhardt
- Marrickville
- Alexandria
Every area we cover is on our Sydney page. For Toshiba toner, parts and new machines, see our Toshiba page.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Common questions
Do you supply new Toshiba copiers in Sydney?
Yes. We supply new Toshiba e-STUDIO machines to Sydney businesses with a service agreement to suit, as well as repairing the ones you already have.
Can you keep an older e-STUDIO running?
Usually, while Toshiba parts are still available for it. The 2505AC and 2555C generations share many maintenance parts with the machines that followed. If a repair stops making sense for the machine's age, we say so first.
Do you have a technician in Sydney for Toshiba machines?
Yes. Our local technician attends Sydney jobs, and every call is booked and followed up through one service desk, so the machine history stays in one place.
Are your technicians qualified?
All our technicians are trained and certified.
Toshiba repairs in other cities
DSA is an independent service provider. Toshiba is a trademark of its owner and is used here only to describe the machines we service.