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Ricoh service · On site across Sydney

Ricoh printer and photocopier repairs in Sydney

Ricoh MP and IM repairs on site across Sydney. An SC code on the panel tells us whether the fusing unit, a PCDU or the paper feed has failed, and the part is shipped ahead.

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A Ricoh multifunction copier of the kind we service in Sydney
Sydney service deskOn site
Ricoh

IM C colour multifunctions, MP C colour multifunctions, MP and IM black and white, Aficio and Lanier, A4 printers and multifunctions

PartsShipped to your office
Booked throughOne service desk

We service Ricoh multifunctions across Sydney, the current IM C range and the MP C and MP machines before it, and Lanier and older Aficio machines made by Ricoh. Ricoh sorts its SC codes into levels, so some clear with a restart and some, such as SC542 for the fusing unit, stay until a technician fixes the cause. Give us the code and the model, and the part is confirmed and shipped to your office before our technician returns to fit it.

The Ricoh machines we look after in Sydney

IM C colour multifunctions

IM C2000, IM C2500, IM C3000, IM C3500, IM C4500, IM C5500, IM C6000, and the newer IM C2010, IM C2510, IM C3010, IM C3510, IM C4510, IM C5510 and IM C6010.

MP C colour multifunctions

MP C2003, MP C2503, MP C3003, MP C3503, MP C4503, MP C5503, MP C6003, and the MP C3004 to MP C6004 series.

MP and IM black and white

MP 2555, MP 3055, MP 3555, MP 4055, MP 5055, MP 6055, and IM 2500 to IM 6000.

Aficio and Lanier

Aficio MP C2030, MP C2050, MP C2051, MP C2550, MP C2551 and Lanier badged models.

A4 printers and multifunctions

SP C261, SP C360, SP C361, IM C300 and IM C400.

Before you book a Ricoh call

Three things that help the technician arrive with the right part:

  • The SC code on the panel, such as SC542 or SC360, and whether the machine still copies at all.
  • Whether the panel is asking for a PCDU, the waste toner bottle or the fusing unit to be replaced.
  • The model, such as MP C3004 or IM C3000. Ricoh parts follow the generation.

Every Ricoh code family, and which ones clear with a restart

Booking a Ricoh repair in Sydney

Book a Sydney Ricoh call with the model and what it is doing. The attendance charge is confirmed first, our technician in Sydney finds the cause on site, and any part goes to your office ahead of the return visit so you do not pay for a second diagnosis.

Across Sydney

We attend Ricoh machines anywhere around Sydney, including:

  • St Leonards
  • Macquarie Park
  • Ryde
  • Parramatta
  • Olympic Park
  • Homebush
  • Burwood
  • Strathfield

Every area we cover is on our Sydney page. For Ricoh toner, parts and new machines, see our Ricoh page.

How a service call works

  1. Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
  2. Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
  3. Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
  4. Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.

Common questions

Do you service Ricoh IM C machines in Sydney?

Yes, as well as the MP C and MP generations. The PCDUs, fusing unit and paper feed are the usual work.

Do you service Lanier machines?

Yes. Lanier machines are Ricoh made, and we service them the same way.

Which parts of Sydney do you cover?

The CBD and North Sydney, Chatswood, St Leonards and Macquarie Park, out to Parramatta, the inner west, the eastern suburbs, the south to Sutherland, and west to Blacktown and Penrith. If you cannot see your suburb, call and ask.

Are your technicians qualified?

All our technicians are trained and certified.

Ricoh repairs in other cities

DSA is an independent service provider. Ricoh is a trademark of its owner and is used here only to describe the machines we service.