We repair Ricoh multifunctions across Melbourne, from the current IM C machines to the MP C and MP generations still working after their leases, and Lanier badged machines made by Ricoh. Ricoh calls its drum and developer assembly the PCDU, one per colour, and replaces it on a page count; faint or streaky colour usually traces to one of them. Our local technician diagnoses the fault on site and fits the part once it reaches your office.
The Ricoh machines we look after in Melbourne
IM C2000, IM C2500, IM C3000, IM C3500, IM C4500, IM C5500, IM C6000, and the newer IM C2010, IM C2510, IM C3010, IM C3510, IM C4510, IM C5510 and IM C6010.
MP C2003, MP C2503, MP C3003, MP C3503, MP C4503, MP C5503, MP C6003, and the MP C3004 to MP C6004 series.
MP 2555, MP 3055, MP 3555, MP 4055, MP 5055, MP 6055, and IM 2500 to IM 6000.
Aficio MP C2030, MP C2050, MP C2051, MP C2550, MP C2551 and Lanier badged models.
SP C261, SP C360, SP C361, IM C300 and IM C400.
Before you book a Ricoh call
Three things that help the technician arrive with the right part:
- The SC code on the panel, such as SC542 or SC360, and whether the machine still copies at all.
- The total counter, from the Counter screen in the machine settings.
- Which tray is jamming, and whether the bridge unit or the finisher is part of it.
Every Ricoh code family, and which ones clear with a restart
Booking a Ricoh repair in Melbourne
Ring (03) 8538 1600 with the Ricoh model and the fault. You hear the attendance charge first, the technician finds the cause where the machine stands, and nothing extra goes ahead without your yes. Parts are shipped to your office, so the job keeps moving.
Across Melbourne
We attend Ricoh machines anywhere around Melbourne, including:
- Craigieburn
- Sunbury
- St Albans
- Caroline Springs
- Point Cook
- Werribee
- Hoppers Crossing
- Tarneit
Every area we cover is on our Melbourne page. For Ricoh toner, parts and new machines, see our Ricoh page.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Common questions
Can you repair a Ricoh with an SC542 code in Melbourne?
Yes. SC542 belongs to the fusing unit, and it stays on the panel until a technician fixes the cause and resets it. Book a call and quote the code.
Is an older MP C machine worth repairing?
Often, while Ricoh parts are available. MP C machines that have finished a lease are still common, and most faults are wear parts.
Which parts of Melbourne do you cover?
The CBD and inner suburbs, the east out to Ferntree Gully and Rowville, the south east through Dandenong to Pakenham and Frankston, the north to Epping and Craigieburn, and the west to Werribee and Tarneit. Call to check your suburb.
Are your technicians qualified?
All our technicians are trained and certified.
Ricoh repairs in other cities
DSA is an independent service provider. Ricoh is a trademark of its owner and is used here only to describe the machines we service.