Fuji Xerox and Fujifilm machines in Melbourne get the same service from us whatever the badge: DocuCentre and ApeosPort copiers, the current Apeos range, and DocuPrint printers such as the CM415 on our records. The first three digits of the six digit code name the chain, 010 for the Fusing Unit and 091 to 094 for drums, toner and transfer, so the part can be shipped to your office before our local technician comes back to fit it.
The Fujifilm machines we look after in Melbourne
ApeosPort-V and DocuCentre-V C2276, C3376, C4476, C5576, C6676 and C7776, and the earlier C2275, C3375, C4475, C5575, C6675 and C7775.
DocuCentre-V C2263 and DocuCentre-V C2265.
ApeosPort-V and DocuCentre-V 2060, 3060 and 3065, and the larger 5580, 6680, 7780, 5585, 6685 and 7785.
ApeosPort-IV and DocuCentre-IV C2270, C4470, C5570, C2275, C3375, C4475 and C5575, DocuCentre-IV C2260 and C2263, ApeosPort-IV and DocuCentre-IV 3070 and 4070, and DocuCentre-IV 2060 and 3060.
The current Fujifilm Apeos multifunctions, and DocuPrint printers.
Before you book a Fujifilm call
Three things that help the technician arrive with the right part:
- The full six digit code, such as 010-327 or 077-101. The first three digits name the chain, the part of the machine that failed.
- The billing meter, from the Machine Status button.
- Which tray is jamming, and whether the DADF on top jams as well.
Every Fujifilm code family, and which ones clear with a restart
Booking a Fujifilm repair in Melbourne
Melbourne Fujifilm calls come in on (03) 8538 1600 and are booked through our service desk. The attendance charge is confirmed before anyone is sent, our local technician diagnoses the fault on site, and any part is shipped to your office for the return visit.
Across Melbourne
We attend Fujifilm machines anywhere around Melbourne, including:
- Werribee
- Hoppers Crossing
- Tarneit
- Melbourne CBD
- Richmond
- Kew
- Hawthorn
- Camberwell
Every area we cover is on our Melbourne page. For Fujifilm toner, parts and new machines, see our Fujifilm page.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Common questions
Do you repair the DocuPrint CM415 in Melbourne?
Yes. It is on our Melbourne records. Feed rollers, the fuser and the transfer belt are the usual repairs on the DocuPrint colour multifunctions.
Can you service a Fujifilm that came with a contract?
Yes. If servicing is already included in an agreement you pay for, we will tell you rather than let you pay twice.
Do you have a technician in Melbourne for Fujifilm?
Yes. Our local technician attends Melbourne jobs, booked through the same service desk as every DSA call, on (03) 8538 1600.
Are your technicians qualified?
All our technicians are trained and certified.
Fujifilm repairs in other cities
DSA is an independent service provider. Fujifilm is a trademark of its owner and is used here only to describe the machines we service.