We have taken 27 HP service calls in Melbourne since 2017, level with Epson and second only to Konica Minolta. The HP machines on our Melbourne records include Color LaserJet M476dw multifunctions and LaserJet P4515 and M4555 workhorses, from Flemington and Footscray to Mitcham and Hallam. As one of our lead brands, HP's A3 Managed MFPs are also supplied new with a service agreement. On the machines you already have, our local technician diagnoses the fault on site and parts are shipped to your office.
HP on our Melbourne records
From our own records: the booking desk (casual calls booked, 2017 to 2025) and our service records (the machines we have serviced since 2017). Neither is the whole list.
Models we see most
- Color LaserJet M476dw
- LaserJet MFP M4555
- LaserJet P4515n
Where they are
- Flemington
- Mitcham
- Footscray
- Hallam
- Hampton
HP is level second among the brands we are booked to in Melbourne, and five HP machines are on our service records there.
The HP machines we look after in Melbourne
Color LaserJet Managed MFP E78523, E78528, E78625, E78630 and E78635, and E87740, E87750, E87760 and E87770.
LaserJet Managed MFP E73130, E73135 and E73140, and E82650, E82660 and E82670.
Color LaserJet Pro M454 and Color LaserJet Pro MFP M479.
LaserJet Pro, LaserJet Pro MFP, LaserJet Enterprise and Color LaserJet Enterprise printers and multifunctions.
OfficeJet Pro and PageWide business printers and multifunctions.
DesignJet plotters.
Before you book a HP call
Three things that help the technician arrive with the right part:
- The full code, such as 13.B2.D2 or 50.4X.XX, not just Paper jam or Error. HP's first two digits name the area of the printer.
- Which tray the paper comes from when it jams. Tray 1 and Tray 2 have separate pickup rollers.
- Whether a firmware update ran just before the fault. A printer that stopped after an update needs a different fix from one that wore out.
Every HP code family, and which ones clear with a restart
Booking a HP repair in Melbourne
Melbourne HP calls come in on (03) 8538 1600 and are booked through our service desk. The attendance charge is confirmed before anyone is sent, our local technician diagnoses the fault on site, and any part is shipped to your office for the return visit.
Across Melbourne
We attend HP machines anywhere around Melbourne, including:
- Springvale
- Noble Park
- Narre Warren
- Berwick
- Pakenham
- Frankston
- Brunswick
- Coburg
Every area we cover is on our Melbourne page. For HP toner, parts and new machines, see our HP page.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Common questions
Do you repair the HP LaserJet M4555 in Melbourne?
Yes. Older LaserJet Enterprise multifunctions such as the M4555 are still worth keeping going while parts are available, and fusers and feed rollers are the usual work.
Can you set up HP scanning to email after a server change?
Yes. Scan to email stops when mail settings or passwords change, and it is usually a settings job on the printer rather than a part.
Which parts of Melbourne do you cover?
The CBD and inner suburbs, the east out to Ferntree Gully and Rowville, the south east through Dandenong to Pakenham and Frankston, the north to Epping and Craigieburn, and the west to Werribee and Tarneit. Call to check your suburb.
Are your technicians qualified?
All our technicians are trained and certified.
HP repairs in other cities
DSA is an independent service provider. HP is a trademark of its owner and is used here only to describe the machines we service.