HP is the brand we are called to for repairs more than almost any other, and in Sydney we see the full span of it: LaserJet Pro and Enterprise printers, Color LaserJet multifunctions, OfficeJet Pro and PageWide inkjets, and DesignJet plotters in architects' and builders' offices. HP's codes name the area of the printer in their first two digits, so we can usually tell from your call whether it is the fuser, a feed roller or the network. Our local technician attends, and parts are shipped to your office.
The HP machines we look after in Sydney
Color LaserJet Managed MFP E78523, E78528, E78625, E78630 and E78635, and E87740, E87750, E87760 and E87770.
LaserJet Managed MFP E73130, E73135 and E73140, and E82650, E82660 and E82670.
Color LaserJet Pro M454 and Color LaserJet Pro MFP M479.
LaserJet Pro, LaserJet Pro MFP, LaserJet Enterprise and Color LaserJet Enterprise printers and multifunctions.
OfficeJet Pro and PageWide business printers and multifunctions.
DesignJet plotters.
Before you book a HP call
Three things that help the technician arrive with the right part:
- The full code, such as 13.B2.D2 or 50.4X.XX, not just Paper jam or Error. HP's first two digits name the area of the printer.
- Whether the printer still answers on the network: can you open its web page, or print a configuration page from the panel.
- The model and its suffix, such as M479fdw or E78630. The letters change the trays, the scanner and the parts.
Every HP code family, and which ones clear with a restart
Booking a HP repair in Sydney
A Sydney HP job runs through the same service desk as the rest of the business. You tell us the model and the fault, we confirm the attendance charge, and our local technician diagnoses it on site. If a part is needed it is shipped to your office, and the technician returns to fit it.
Across Sydney
We attend HP machines anywhere around Sydney, including:
- Bondi Junction
- Randwick
- Hurstville
- Kogarah
- Sutherland
- Miranda
- Bankstown
- Liverpool
Every area we cover is on our Sydney page. For HP toner, parts and new machines, see our HP page.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Common questions
Do you repair HP DesignJet plotters in Sydney?
Yes. Printhead, cutter and media feed faults on DesignJet plotters are repaired on site, with parts shipped ahead where they are needed.
My HP prints faint or streaky. Is it the printer?
Often it is the toner cartridge, because on many HP models the cartridge carries the drum. Try a known good cartridge first. If the fault stays, it is likely the transfer belt or the fuser, and that is a service call.
Which parts of Sydney do you cover?
The CBD and North Sydney, Chatswood, St Leonards and Macquarie Park, out to Parramatta, the inner west, the eastern suburbs, the south to Sutherland, and west to Blacktown and Penrith. If you cannot see your suburb, call and ask.
Are your technicians qualified?
All our technicians are trained and certified.
HP repairs in other cities
DSA is an independent service provider. HP is a trademark of its owner and is used here only to describe the machines we service.