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Independent since 2013 · Sydney · Servicing and service agreements

Photocopier and printer servicing in Sydney

Planned servicing for Sydney office copiers and printers, on site from the CBD to Parramatta and Norwest, so a worn part is replaced on a visit you planned rather than after a breakdown. Every major brand, with a service agreement if you want one.

Book a service Call (02) 7813 0963
A technician standing beside an office copier with a tablet in hand

Servicing before the breakdown

A copier tells you it is wearing long before it stops: pages that pick up two sheets, a faint streak, a warm up that takes longer, a code that clears on a restart. A planned service acts on those signs. The paper path is cleaned, the life parts are read against the counter, and what is drifting is put right while the machine is still printing.

If the machine has stopped already, that is a repair, covered on our Sydney printer and photocopier repairs page.

On a Sydney service visit

  • The paper path, pickup rollers and separation pads cleaned and their wear checked
  • Fuser, drum, developer, transfer belt and any maintenance kit read against the counter
  • The document feeder, scanner glass and optics cleaned
  • Firmware checked, and scanning to email and folders tested on your network
  • Test pages from each tray, and the finisher run where one is fitted
  • The meter read and the visit recorded against the machine

The copiers we service in Sydney

A3 multifunction copiers are where planned servicing earns its keep: big page counts, colour, finishers and a whole floor relying on one machine. We service every A3 range Sydney offices run, led by the three brands we supply new.

Service agreements in Sydney

A service agreement puts the servicing, the repairs and the toner under one arrangement, billed from the pages you print. Most machines email us their meter readings each month without anyone lifting a finger; where one does not, we send a reminder, and a reading can be sent from the customer portal by scanning the sticker on the machine.

Toner is ordered through the portal and sent to the address on file for that machine, included in the agreement with freight charged on each delivery. Our local technician makes the visits, and parts are shipped to your office ahead of time. The full arrangement is on our managed print services page, and machines you already own can join it if they are in good order.

Wear parts and maintenance kits

Copiers are designed around parts that are replaced at a page count. Fitting them on time is most of what keeps an office machine going for years: Kyocera asks for its MK kit by name, Ricoh counts down each PCDU, Canon its drums, and Toshiba its fuser. A service visit fits them before they fail rather than after.

Trained and certified technicians

All our technicians are trained and certified. Every Sydney visit is booked through one service desk and logged against the machine, so whoever attends next knows what was done last time.

Across Sydney

We service machines on site from the CBD and North Sydney to Macquarie Park, the inner west, the south and the west through Parramatta, booked on (02) 7813 0963. The full list of areas is on our Sydney page.

Common questions

Is a service the same as a repair?

No. A repair deals with a fault that has stopped the machine. A service is planned work on a machine that is still printing, so the fault is headed off.

How often should an office copier in Sydney be serviced?

On the pages it prints, not the date. Copiers count their pages and flag their wear parts, and on an agreement the meter readings the machine sends each month tell us when a visit is due.

Do you service A3 copiers in Sydney?

Yes. A3 multifunction copiers are most of what we service, with the finishers, paper decks and scanning setups that come with them, from the CBD out to Parramatta and Norwest.

What does a service agreement include?

Servicing and repairs on one number, toner included and ordered from the customer portal with freight charged on each delivery, and billing from the meter readings the machine sends.

Can you service a copier we did not buy from you?

Yes. We service every major brand. If servicing is already included in an agreement you pay someone else for, we will tell you, rather than let you pay twice.

Are your technicians qualified?

All our technicians are trained and certified.