We have taken 29 HP calls in Perth since 2017, third behind Brother and Kyocera. We see the whole HP range in Perth: LaserJet Pro and Enterprise printers, LaserJet Pro multifunctions such as the M426 on our records, Color LaserJet machines, OfficeJet Pro inkjets, and the A3 Managed MFPs we supply new with a service agreement. HP's first two code digits name the area of the printer, so the part can be shipped before our local technician arrives.
HP on our Perth records
From our own booking desk record: casual service calls booked in Perth, 2017 to 2025. Contract servicing comes on top.
HP is third among the brands we are booked to in Perth.
The HP machines we look after in Perth
Color LaserJet Managed MFP E78523, E78528, E78625, E78630 and E78635, and E87740, E87750, E87760 and E87770.
LaserJet Managed MFP E73130, E73135 and E73140, and E82650, E82660 and E82670.
Color LaserJet Pro M454 and Color LaserJet Pro MFP M479.
LaserJet Pro, LaserJet Pro MFP, LaserJet Enterprise and Color LaserJet Enterprise printers and multifunctions.
OfficeJet Pro and PageWide business printers and multifunctions.
DesignJet plotters.
Before you book a HP call
Three things that help the technician arrive with the right part:
- The model and its suffix, such as M479fdw or E78630. The letters change the trays, the scanner and the parts.
- Whether a firmware update ran just before the fault. A printer that stopped after an update needs a different fix from one that wore out.
- A photo of a page showing the mark. It helps us tell a toner cartridge fault from a fuser or transfer belt fault before we come.
Every HP code family, and which ones clear with a restart
Booking a HP repair in Perth
Perth HP calls come in on (08) 6243 1734 and are booked through our service desk. We confirm the attendance charge, our local technician attends and diagnoses the fault on site, and any part is shipped to your office ahead of the return visit.
Across Perth
We attend HP machines anywhere around Perth, including:
- West Perth
- East Perth
- Northbridge
- Subiaco
- Leederville
- Osborne Park
- Balcatta
- Malaga
Every area we cover is on our Perth page. For HP toner, parts and new machines, see our HP page.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Common questions
Can you get an HP back on the network in Perth?
Usually without a part. An HP that drops off the network after a router change, a new IP address or a firmware update is a settings job, and many are fixed remotely.
My HP prints faint or streaky. Is it the printer?
Often it is the toner cartridge, because on many HP models the cartridge carries the drum. Try a known good cartridge first. If the fault stays, it is likely the transfer belt or the fuser, and that is a service call.
What if my HP needs a part in Perth?
It is quoted to you, shipped to your office, and fitted on the return visit without a second diagnosis.
Are your technicians qualified?
All our technicians are trained and certified.
HP repairs in other cities
DSA is an independent service provider. HP is a trademark of its owner and is used here only to describe the machines we service.