Samsung printers still turn up in Perth offices long after HP bought the range, and we keep them going on site: MultiXpress A3 copiers, ProXpress and Xpress printers, CLX and SCX multifunctions. Samsung's codes start with a letter for the area, U1 for the fuser and S for system faults, and a toner error after a new cartridge is often the chip contact rather than the printer itself.
The Samsung machines we look after in Perth
MultiXpress K7400LX, MultiXpress K7500GX, MultiXpress K7600GX, MultiXpress X7400LX and MultiXpress X7500GX.
ProXpress M4530ND, ProXpress M4080FX, Xpress C430W and Xpress C480.
CLP-680 series colour printers and CLX colour multifunctions.
ML series printers and SCX series multifunctions.
Before you book a Samsung call
Three things that help the technician arrive with the right part:
- Whether a new toner was just fitted. Samsung reads a CRUM chip on each toner, and a bad contact shows as an error.
- Whether the fault is in one colour or all of them.
- Whether the printer still shows on the network.
Every Samsung code family, and which ones clear with a restart
Booking a Samsung repair in Perth
Ring (08) 6243 1734 with the Samsung model and the fault. You hear the attendance charge before anyone is sent, the technician finds the cause where the machine stands, and parts are shipped to you so the job keeps moving.
Across Perth
We attend Samsung machines anywhere around Perth, including:
- East Perth
- Northbridge
- Subiaco
- Leederville
- Osborne Park
- Balcatta
- Malaga
- Joondalup
Every area we cover is on our Perth page. For Samsung toner, parts and new machines, see our Samsung page.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Common questions
Do you repair Samsung Xpress printers in Perth?
Yes. Xpress colour and mono printers are repaired on site, with fuser, transfer belt and pick up roller work the most common.
My Samsung says the toner is not compatible. Why?
The printer could not read the chip on the toner, often from a poor contact or a damaged chip. Try reseating it; if the message stays, we can check the contacts.
Which parts of Perth do you cover?
The CBD, West Perth and Osborne Park, the northern corridor to Joondalup and Wangara, the industrial east through Welshpool, Kewdale and Canning Vale, and south to Fremantle, Bibra Lake and Rockingham. Call to check your suburb.
Are your technicians qualified?
All our technicians are trained and certified.
Samsung repairs in other cities
DSA is an independent service provider. Samsung is a trademark of its owner and is used here only to describe the machines we service.