No brand comes through our booking desk from Canberra more than HP: 69 calls since 2017, well ahead of Fujifilm in second place. Our service records here hold 31 HP machines, Color LaserJet M479fdw, M477fdw and M377 multifunctions and DesignJet T730 and T2300 plotters among them, from the city and Deakin to Belconnen, Tuggeranong, Pearce and Fyshwick. HP sits alongside Toshiba and Kyocera as the brands we lead with, and we supply its A3 Managed MFPs new.
HP on our Canberra records
From our own records: the booking desk (casual calls booked, 2017 to 2025) and our service records (the machines we have serviced since 2017). Neither is the whole list.
Models we see most
- Color LaserJet M479fdw
- DesignJet T730
- Color LaserJet M377
- Color LaserJet M477fdw
- Color LaserJet CM2320
- Color LaserJet M476dw
Where they are
- Canberra
- Pearce
- Chapman
- Fyshwick
- Tuggeranong
- Belconnen
HP is first among the brands we are booked to in Canberra, and 31 HP machines are on our service records there.
The HP machines we look after in Canberra
Color LaserJet Managed MFP E78523, E78528, E78625, E78630 and E78635, and E87740, E87750, E87760 and E87770.
LaserJet Managed MFP E73130, E73135 and E73140, and E82650, E82660 and E82670.
Color LaserJet Pro M454 and Color LaserJet Pro MFP M479.
LaserJet Pro, LaserJet Pro MFP, LaserJet Enterprise and Color LaserJet Enterprise printers and multifunctions.
OfficeJet Pro and PageWide business printers and multifunctions.
DesignJet plotters.
Before you book a HP call
Three things that help the technician arrive with the right part:
- Which tray the paper comes from when it jams. Tray 1 and Tray 2 have separate pickup rollers.
- Whether a firmware update ran just before the fault. A printer that stopped after an update needs a different fix from one that wore out.
- A photo of a page showing the mark. It helps us tell a toner cartridge fault from a fuser or transfer belt fault before we come.
Every HP code family, and which ones clear with a restart
Booking a HP repair in Canberra
A Canberra HP call is booked through one service desk. We confirm the attendance charge, our local technician diagnoses the fault on site, and any part is shipped to your office so the job keeps moving without a second diagnosis.
Across Canberra
We attend HP machines anywhere around Canberra, including:
- Phillip
- Woden
- Belconnen
- Bruce
- Gungahlin
- Mitchell
- Tuggeranong
- Greenway
Every area we cover is on our Canberra page. For HP toner, parts and new machines, see our HP page.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Common questions
Do you repair HP DesignJet plotters in Canberra?
Yes. The DesignJet T730 and T2300 are on our Canberra records. Printhead, cutter and media feed faults are the usual work.
What does a 50 code mean on an HP?
The 50.xx.xx codes belong to the fuser: temperature, heater or sensor faults. The printer stops to protect itself, and the fault usually means a fuser replacement or a check of its connections. We bring the fuser that fits your model.
What if my HP needs a part in Canberra?
It is quoted to you, shipped to your office, and fitted on the return visit without a second diagnosis.
Are your technicians qualified?
All our technicians are trained and certified.
HP repairs in other cities
DSA is an independent service provider. HP is a trademark of its owner and is used here only to describe the machines we service.