Our Canberra service records hold ten Ricoh machines, mostly MP C colour multifunctions: the MP C2051, C2500, C2504 EX, C3503 and C5503, with an MP 1600L mono copier, in Phillip, Turner, Hume, Mitchell, Fyshwick and Queanbeyan. Ricoh replaces its drum and developer assemblies, the PCDUs, on a page count, and its SC codes are sorted by level, so the code on the panel tells us whether a restart might clear it or a part needs shipping.
Ricoh on our Canberra records
From our own service records: the machines we have serviced in Canberra since 2017. It is not the whole list.
Models we see most
- MP C2051
- MP C2500
- MP C2504 EX
- MP C3503
- MP C5503
- MP 1600L
Where they are
- Phillip
- Turner
- Hume
- Fyshwick
- Queanbeyan
- Mitchell
The Ricoh machines we look after in Canberra
IM C2000, IM C2500, IM C3000, IM C3500, IM C4500, IM C5500, IM C6000, and the newer IM C2010, IM C2510, IM C3010, IM C3510, IM C4510, IM C5510 and IM C6010.
MP C2003, MP C2503, MP C3003, MP C3503, MP C4503, MP C5503, MP C6003, and the MP C3004 to MP C6004 series.
MP 2555, MP 3055, MP 3555, MP 4055, MP 5055, MP 6055, and IM 2500 to IM 6000.
Aficio MP C2030, MP C2050, MP C2051, MP C2550, MP C2551 and Lanier badged models.
SP C261, SP C360, SP C361, IM C300 and IM C400.
Before you book a Ricoh call
Three things that help the technician arrive with the right part:
- The total counter, from the Counter screen in the machine settings.
- Which tray is jamming, and whether the bridge unit or the finisher is part of it.
- Whether scan to folder or scan to email stopped after a password or server change.
Every Ricoh code family, and which ones clear with a restart
Booking a Ricoh repair in Canberra
Book a Ricoh repair in Canberra or Queanbeyan with the model and the fault. The attendance charge comes first, the technician finds the cause on site, and parts are sent to your office for the return visit.
Across Canberra
We attend Ricoh machines anywhere around Canberra, including:
- Fyshwick
- Phillip
- Woden
- Belconnen
- Bruce
- Gungahlin
- Mitchell
- Tuggeranong
Every area we cover is on our Canberra page. For Ricoh toner, parts and new machines, see our Ricoh page.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Common questions
Do you service Ricoh copiers in Queanbeyan?
Yes. Queanbeyan is part of our Canberra coverage, and Ricoh machines there are on our records alongside those in Phillip, Turner and Fyshwick.
What is a PCDU on a Ricoh?
The photoconductor and development unit: the drum and the developer in one assembly, one for each colour. Faint, patchy or streaky colour usually traces to one of them, and they are replaced on a page count.
What if my Ricoh needs a part in Canberra?
It is quoted to you, shipped to your office, and fitted on the return visit without a second diagnosis.
Are your technicians qualified?
All our technicians are trained and certified.
Ricoh repairs in other cities
DSA is an independent service provider. Ricoh is a trademark of its owner and is used here only to describe the machines we service.