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Xerox service · On site across Canberra and Queanbeyan

Xerox printer and photocopier repairs in Canberra

Xerox VersaLink, AltaLink, WorkCentre and Phaser repairs on site across Canberra. A 010 code means the fuser module, a 077 code the paper path, and we read it before the visit.

Book a Xerox repair Call 1300 922 260
Canberra service deskOn site
Xerox

VersaLink, AltaLink, WorkCentre, Phaser, Older Xerox ranges

PartsShipped to your office
CoversCanberra and Queanbeyan

In Canberra, Fujifilm and Fuji Xerox are second only to HP on our booking record, and they have their own page. For the Xerox brand itself, VersaLink and AltaLink multifunctions and older WorkCentre and Phaser machines, we work from the code on the panel: 010 for the fuser module, 077 for the paper path, 016 and 027 for network and scan to email. The part is shipped to your office and fitted by our local technician.

The Xerox machines we look after in Canberra

VersaLink

VersaLink colour and black and white printers and multifunctions.

AltaLink

AltaLink colour and black and white multifunctions.

WorkCentre

WorkCentre multifunctions.

Phaser

Phaser desktop printers.

Older Xerox ranges

ColorQube, DocuColor, CopyCentre and Document Centre.

Before you book a Xerox call

Three things that help the technician arrive with the right part:

  • Which tray is jamming, and whether the bypass tray does it too.
  • Whether scan to email stopped after a mail server or password change. Codes 016-764 and 027-500 point there.
  • The meter reading, from the machine status screen.

Every Xerox code family, and which ones clear with a restart

Booking a Xerox repair in Canberra

Book a Xerox repair in Canberra or Queanbeyan with the model and the fault. The attendance charge comes first, the technician finds the cause on site, and parts are sent to your office for the return visit.

Across Canberra

We attend Xerox machines anywhere around Canberra, including:

  • Bruce
  • Gungahlin
  • Mitchell
  • Tuggeranong
  • Greenway
  • Hume
  • Queanbeyan
  • Canberra City

Every area we cover is on our Canberra page. For Xerox toner, parts and new machines, see our Xerox page.

How a service call works

  1. Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
  2. Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
  3. Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
  4. Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.

Common questions

Can you fix scan to email on a Xerox in Canberra?

Usually without a part. When codes such as 016-764 or 027-500 appear after a mail server or password change, it is a settings job on the machine.

Is Xerox the same as Fuji Xerox?

Not any more. Fuji Xerox became Fujifilm Business Innovation, while Xerox machines such as VersaLink and AltaLink are the Xerox brand. We service both, and our Fujifilm page covers the Fuji Xerox badged machines.

Do you cover Queanbeyan as well as Canberra?

Yes. Canberra and Queanbeyan, from the offices in the city, Barton and Parkes to the trade businesses in Fyshwick, Mitchell and Hume.

Are your technicians qualified?

All our technicians are trained and certified.

Xerox repairs in other cities

DSA is an independent service provider. Xerox is a trademark of its owner and is used here only to describe the machines we service.