On the Sunshine Coast, most machines with Xerox on the badge are Fuji Xerox designs, and they have their own Fujifilm page. For the Xerox brand itself, the VersaLink and AltaLink multifunctions and the WorkCentre and Phaser models before them, we work the same way as on any copier: read the code first, bring the drum cartridge, fuser module or feed rollers it points to, and fix the cause rather than clearing the screen.
The Xerox machines we look after on the Sunshine Coast
VersaLink colour and black and white printers and multifunctions.
AltaLink colour and black and white multifunctions.
WorkCentre multifunctions.
Phaser desktop printers.
ColorQube, DocuColor, CopyCentre and Document Centre.
Before you book a Xerox call
Three things that help the technician arrive with the right part:
- Whether the machine is a VersaLink, AltaLink, WorkCentre or Phaser, and the model number.
- Which tray is jamming, and whether the bypass tray does it too.
- The meter reading, from the machine status screen.
Every Xerox code family, and which ones clear with a restart
Booking a Xerox repair on the Sunshine Coast
Ring (07) 5327 3465 with the Xerox model and what it is doing. The attendance charge is confirmed when you book, the fault is diagnosed on site, and nothing further goes ahead without your yes. On the Coast we also deliver and install new and refurbished machines, and move them when an office relocates.
Across the Sunshine Coast
We attend Xerox machines anywhere around the Sunshine Coast, including:
- Maroochydore
- Mooloolaba
- Alexandra Headlands
- Buderim
- Sippy Downs
- Mountain Creek
- Kuluin
- Kawana
Every area we cover is on our Sunshine Coast page. For Xerox toner, parts and new machines, see our Xerox page.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Common questions
Can you set up scan to email on a Xerox VersaLink on the Sunshine Coast?
Yes. When scan to email stops after a mail server or password change, codes such as 016-764 or 027-500 usually show, and it is a settings job rather than a part.
What does a 077 code mean on a Xerox?
The 077 codes belong to the paper path and covers, for example 077-101 for paper that did not reach a sensor in time. Many are jams that clear once the paper is out; a code that keeps coming back needs a technician.
Which parts of the Sunshine Coast do you cover for Xerox?
From Caloundra and Pelican Waters up through Kawana, Maroochydore and Coolum to Noosa, and inland to Buderim, Nambour, Palmwoods and Yandina. If you are further out, call and ask.
Are your technicians qualified?
All our technicians are trained and certified.
Xerox repairs in other cities
DSA is an independent service provider. Xerox is a trademark of its owner and is used here only to describe the machines we service.