Lexmark is a small part of our Sunshine Coast work, but the machines are serious ones: an A3 CX921 colour multifunction and an MS826de high volume mono printer are among those on our records, in Maroochydore and Noosa Heads. Lexmark counts pages to its fuser maintenance kit and asks for it with a Scheduled maintenance message, and numbers its faults by area, 120 and 121 for the fuser and 200 upward for jams. We fit the kits and clear the faults on site.
The Lexmark machines we look after on the Sunshine Coast
MX710, MX711, MX810, MX811 and MX812.
MS510, MS610, MS810, MS811 and MS812.
MX511 and MX611.
CS310, CS410, CS510, CX310, CX410 and CX510.
CS943, CS963, CX950, CX951, CX961, CX962 and CX963.
Before you book a Lexmark call
Three things that help the technician arrive with the right part:
- Whether the panel says Scheduled maintenance or a fuser maintenance kit is due.
- Which tray is jamming, including any optional tray.
- Whether the printer still shows on the network and can print its menu settings page.
Every Lexmark code family, and which ones clear with a restart
Booking a Lexmark repair on the Sunshine Coast
Ring (07) 5327 3465 with the Lexmark model and what it is doing. The attendance charge is confirmed when you book, the fault is diagnosed on site, and nothing further goes ahead without your yes. On the Coast we also deliver and install new and refurbished machines, and move them when an office relocates.
Across the Sunshine Coast
We attend Lexmark machines anywhere around the Sunshine Coast, including:
- Wurtulla
- Currimundi
- Caloundra
- Caloundra West
- Golden Beach
- Pelican Waters
- Nambour
- Palmwoods
Every area we cover is on our Sunshine Coast page. For Lexmark toner, parts and new machines, see our Lexmark page.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Common questions
Do you service A3 Lexmark colour machines on the Sunshine Coast?
Yes. The CX and CS A3 colour range, such as the CX921, as well as the A4 MS and MX models.
What does a 121 error mean on a Lexmark?
The 120 and 121 codes belong to the fuser. The printer stops until the fuser or its connection is fixed.
What if my Lexmark needs a part?
It is quoted to you before it is ordered, and fitted on a return visit once it arrives, without a second diagnosis.
Are your technicians qualified?
All our technicians are trained and certified.
Lexmark repairs in other cities
DSA is an independent service provider. Lexmark is a trademark of its owner and is used here only to describe the machines we service.