We service the Xerox brand across Melbourne, the VersaLink and AltaLink multifunctions and the WorkCentre and Phaser models before them, such as the WorkCentre 4250 on our records. Fuji Xerox badged machines are Fujifilm now and have their own page. Xerox codes come in two groups of three digits, and the first group names the area, so a 010 code means the fuser and a 071 to 075 code means a tray, and the right part can be shipped ahead.
The Xerox machines we look after in Melbourne
VersaLink colour and black and white printers and multifunctions.
AltaLink colour and black and white multifunctions.
WorkCentre multifunctions.
Phaser desktop printers.
ColorQube, DocuColor, CopyCentre and Document Centre.
Before you book a Xerox call
Three things that help the technician arrive with the right part:
- The full code, such as 077-101 or 010-327. Xerox writes its faults as two groups of three digits, and the first group names the area.
- Which tray is jamming, and whether the bypass tray does it too.
- Whether scan to email stopped after a mail server or password change. Codes 016-764 and 027-500 point there.
Every Xerox code family, and which ones clear with a restart
Booking a Xerox repair in Melbourne
Ring (03) 8538 1600 with the Xerox model and the fault. You hear the attendance charge first, the technician finds the cause where the machine stands, and nothing extra goes ahead without your yes. Parts are shipped to your office, so the job keeps moving.
Across Melbourne
We attend Xerox machines anywhere around Melbourne, including:
- Box Hill
- Ferntree Gully
- Boronia
- Croydon
- Rowville
- Dandenong
- Keysborough
- Springvale
Every area we cover is on our Melbourne page. For Xerox toner, parts and new machines, see our Xerox page.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Common questions
Do you repair the Xerox WorkCentre 4250 in Melbourne?
Yes. Older WorkCentre machines like it are repaired on site while parts are available, and the drum cartridge, fuser and feed rollers are the usual work.
Can you service a Xerox that came on a print contract?
Yes. If servicing is already included in a contract you pay for, we will tell you rather than let you pay twice.
Do you have a technician in Melbourne for Xerox?
Yes. Our local technician attends Melbourne jobs, booked through the same service desk as every DSA call, on (03) 8538 1600.
Are your technicians qualified?
All our technicians are trained and certified.
Xerox repairs in other cities
DSA is an independent service provider. Xerox is a trademark of its owner and is used here only to describe the machines we service.