Brother multifunctions turn up in all sorts of offices, from a single MFC on a reception desk to a row of colour lasers across a branch network, and we repair the business models across Sydney: MFC and DCP mono lasers, HL printers, the colour MFC-L range and the MFC J business inkjets. Most faults are a fuser, a drum or a paper feed kit, and our local technician fits them on site, with any part shipped to your office first.
The Brother machines we look after in Sydney
MFC-L5700DN, MFC-L5750DW, MFC-L5800DW, MFC-L5900DW, MFC-L6700DW, MFC-L6750DW, MFC-L6800DW, MFC-L6900DW, and the earlier MFC-8530DN and MFC-8540DN.
DCP-L5500D, DCP-L5500DN, DCP-L5600DN, DCP-L5650DN and DCP-L6600DW.
HL-L5100DN, HL-L5200DW, HL-L6200DW and HL-L6400DW, and smaller models such as the HL-L2350DW.
HL-L3270CDW, MFC-L3770CDW, HL-L8360CDW and MFC-L8900CDW.
MFC-J6945DW and MFC-J5945DW, and the INKvestment models.
Before you book a Brother call
Three things that help the technician arrive with the right part:
- The message on the screen word for word, such as Replace Drum, Drum Error or Jam Inside.
- Whether you have just fitted a new toner or drum. A Replace Drum message that stays after a new drum usually needs the drum counter reset.
- The model, such as MFC-L8690CDW or HL-L5100DN. Brother sells dozens of similar models and the parts differ.
Every Brother code family, and which ones clear with a restart
Booking a Brother repair in Sydney
Book a Sydney Brother call with the model and what it is doing. The attendance charge is confirmed first, our technician in Sydney finds the cause on site, and any part goes to your office ahead of the return visit so you do not pay for a second diagnosis.
Across Sydney
We attend Brother machines anywhere around Sydney, including:
- Miranda
- Bankstown
- Liverpool
- Castle Hill
- Norwest
- Blacktown
- Penrith
- Sydney CBD
Every area we cover is on our Sydney page. For Brother toner, parts and new machines, see our Brother page.
How a service call works
- Tell us the faultMake, model and what the machine is doing. A photo of any error on the screen helps.
- Charge confirmedWe confirm the attendance charge when you book, before anyone is sent.
- Diagnosed on siteThe technician finds the cause and fixes what can be fixed on the visit.
- Nothing extra without a yesAny part or further work is quoted to you before it goes ahead.
Common questions
Do you repair Brother printers for businesses with several Sydney branches?
Yes. Every call goes through one service desk, so a business with machines in several Sydney suburbs has one place to book and one record of each machine.
Do you repair Brother inkjets?
Yes, the business inkjets: MFC J models used in offices. Printhead, paper feed and ink system faults are most of the work on them.
Do you have a technician in Sydney for Brother machines?
Yes. Our local technician attends Sydney jobs, and every call is booked and followed up through one service desk, so the machine history stays in one place.
Are your technicians qualified?
All our technicians are trained and certified.
Brother repairs in other cities
DSA is an independent service provider. Brother is a trademark of its owner and is used here only to describe the machines we service.